Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges?

– Standard Shipping – USA & Canada: $4.50
– Express Shipping – USA & Canada: $8.99

– Standard Shipping – Rest of the World: $20.00
– Express Shipping – Rest of the World: $35.00

All orders include a tracking number and require a signature upon delivery.

Which payment methods are accepted?

We accept the following payment methods: Credit or Debit card (Visa, MasterCard, American Express, Discover) and PayPal.

How long will delivery take?

Estimated delivery times:

– Standard Shipping – USA & Canada: 4–8 business days
– Express Shipping – USA & Canada: 1–3 business days

– Standard Shipping – Rest of the World: 5–20 business days
– Express Shipping – Rest of the World: 2–6 business days

All orders include a tracking number and require a signature upon delivery.

How secure is shopping on the PartyBox-USA website? Is my data protected?

The security of your data is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

What exactly happens after ordering?

Your order will be processed and shipped in less than 2 business days after your payment is visible in our bank account. You will receive an order confirmation email, including a tracking number, once your items have been dispatched.

Do I receive an invoice for my order?

Yes, your order will include an invoice with detailed information about the purchased items, your billing and shipping address, your contact details and PartyBox-USA’s business information.

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